Engineers and software developers are the lifeblood of the streaming industry, but new hires often lack the technical knowledge needed for success. Inadequate college and university curricula leave companies with the task of training employees from scratch, often with incomplete or inadequate internal programs.
New hires may struggle to understand technical issues like encoding, compression, and distribution, leading to frustration and a lack of confidence. This can undermine development projects and customer care.
Investing in employee training can yield significant returns on investment. IBM found that every dollar spent on online training results in $30 worth of productivity. A LinkedIn survey reported that 94% of employees would stay longer with a company that invested in their professional development.